One of our users has an issue with objects displaying incorrectly in a file he was sent from another office. The printerd version they sent shows a correct object with details and the .dwg when opened in AutoCad 2012 just shows a box with the same details. It seems like a plug-in of sorts may be missing. I attatched a image of the incorrect and correct view. The one on the right is correct and they both have the yellow/red arrow pointing at them.
Thanks