Good morning,is the first timeI purchaseautodeskproduct, in this case,AutocadCivil 3D2013and2012.
For 5days I have notbeen able to usethe product asalwaysafter theinstallation,everything is going well, even whenI try to opensome filesfrom mygraduationprojectand I seethat immediatelycomestogiveerroralertwiththe following description:
FATALERROR:UnhandledAccess ViolationReading0x0040Exceptionat3f4e341fh
The alertis alsogeneratedwhen you create anew file,thensave itand reopen it, Iskipthe error.
I beg, I need tofinish this jobandI havenowhere to do it,the project filesare fine,and theprobeon other computersand they work fine.
I reinstalledWindows OSseveral timesand cleaned7x64fullhard drivesand the problem continues, I downloadedAutodesk productsagainand the problem persists.
Do notknow what else todo.
I need help,is at stakemygraduationproject.
I await yourprompt response.
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