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keyboard’s arrows to cycle through command history

Hi all,

 

This morning I arrived with a question from one of my users asking about how to switch on the ability to cycle through the command history with the keyboard's arrow keys. I was surprised because I have never known ACAD to not do this. It is the default behavior which makes me wonder how he caused this feature to switch off in the first place. 

 

Can anyone tell me if there is a sysvar or perhaps his CUI is corrupt? We are all on 2013. 

 

Thank you for any insight you may be able to provide.

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