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Point Clouds but no color

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We are using AutoCAD 2014 and one of the biggest selling points was its improved point cloud functionality. I have been inserting a point cloud with RGB color but when it comes in, I get no color. The preview window show it in color, the details say YES that color is attached but all I get is a plain white point cloud. The Visualization panel is lit up and I can change from scan color to intensity and back. It looks like it is working but I get zero change to my cloud. Help?


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